Returns Policy


Sometimes you just have to return an item - we’ve all been there. We’d like to make the process simple! You may return most new, unopened items within 30 days of delivery for a full refund of the returned product. You should expect to receive your refund applied to your credit card within 3 business days of the product being received at our return center. It may take a few extra days to show up on your credit card statement. If you need to return an item, please contact us at  with your order number and product details. We’re here to help return your items quickly and painlessly.

Open Case Returns:

Open case returns are not permitted.

Incorrect/Damaged Items:

Unfortunately, it happens from time to time. If any item is incorrect, damaged or missing from your shipment, we will do everything in our power to get it right!
  • Please note any damage clearly on the delivery receipt before signing.
  • Contact us after receiving the package.
  • Keep the damaged packaging/product; we may ask you to take photos of it.
We will pay the return shipping costs if the return is a result of damage or our error. Please contact us at  with your order number and product details and we'll get the ball rolling.

Return to Sender/Refused Deliveries:

For any shipment where the order has been refused or returned and King Grip is not at fault, the order will be refunded minus the cost incurred by shipping the product.